Privacy Policy

Last updated: June 12, 2025

This Privacy Policy explains how Hunora Heritage (“we”, “our”, “the service”) collects, uses, stores, and protects personal data when individuals (“you”, “users”, “clients”) interact with our website or services. We are committed to ensuring your privacy and complying with all applicable European Union data protection laws, including the General Data Protection Regulation (GDPR).

Website: https://hunoraheritage.com
Email: support@hunoraheritage.com
Data Controller: Hunora Heritage (individual service provider)

1. Personal Data We Collect

We only collect personal data that is necessary for providing genealogy, family history research, document processing, client communication, and website functionality.

1.1 Data you provide directly

  • Full name
  • Email address
  • Phone number (optional)
  • Account login information (username, password encrypted)
  • Information submitted through forms (requests, questions, project details)
  • Documents you upload (certificates, photos, family records, genealogy documents)
  • DNA-related information or genetic data (only if voluntarily provided)
  • Any additional information shared for genealogical research

1.2 Sensitive personal data (GDPR Article 9)

Because genealogy may involve historical and genetic data, we may process:

  • Historical information about ancestors
  • Ethnic or religious background indicated in old records
  • Birth, marriage, and death certificates
  • DNA or genetic information voluntarily provided by the client

Sensitive data is processed only:

  • with your explicit written consent
  • for genealogical research purposes
  • with enhanced confidentiality

1.3 Data collected automatically

We also collect technical data for security and website performance:

  • IP address (may be anonymized)
  • Browser type and device information
  • Cookies and similar tracking technologies
  • Pages visited and usage analytics

2. Purpose of Processing

We process personal data exclusively for lawful purposes, including:

  • Creating and managing user accounts
  • Communicating with clients
  • Providing genealogy research services
  • Preparing research reports, family trees, and historical summaries
  • Processing uploaded documents
  • Improving website functionality and security
  • Fulfilling legal and contractual obligations
  • Responding to inquiries and support requests

We do not use your data for marketing unless you explicitly opt in.

3. Legal Basis for Processing

Hunora Heritage processes personal data under the following legal grounds:

  • Your explicit consent (Art. 6(1)(a), Art. 9(2)(a))
  • Performance of a contract (Art. 6(1)(b))
  • Compliance with legal obligations (Art. 6(1)(c))
  • Legitimate interests such as security and fraud prevention (Art. 6(1)(f))

4. How We Store and Protect Your Data

We implement administrative, technical, and physical security measures to protect personal data, including:

  • Encryption of stored files where applicable
  • Secured servers and hosting environment
  • Passwords stored in encrypted form
  • Restricted access to client files
  • HTTPS and SSL for secure data transmission
  • Regular security updates and monitoring

Uploaded documents, genealogy files, and sensitive information are stored securely and accessed only by authorized personnel.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share data only when necessary:

5.1 Service providers

Trusted third-party providers may assist with:

  • Web hosting
  • Email delivery
  • Cloud storage
  • Analytics tools

All providers are GDPR-compliant and process data solely on our instructions.

5.2 Legal requirements

We may disclose data if required by:

  • Law
  • Court order
  • Government authority

Only minimal information will be shared to comply with the law.

6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCC)
  • Transfers to jurisdictions with adequate protection
  • Contractual obligations ensuring GDPR-level security

7. Data Retention

We retain personal data only as long as necessary:

  • Active genealogy projects: until completion
  • User accounts: until account deletion request
  • Uploaded documents: as required for research
  • Legal or contractual obligations: as required by law

Once the retention period expires, data is securely deleted or anonymized.

8. Your GDPR Rights

You have the following rights regarding your personal data:

  • Right to access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a Data Protection Authority

To exercise any rights, contact us at:
support@hunoraheritage.com

9. Cookies and Tracking Technologies

Hunora Heritage uses cookies for:

  • Essential website functions
  • Analytics and performance measurements
  • Security purposes

Users may manage cookie preferences through browser settings or our cookie consent banner.

For more details, see our separate Cookie Policy.

10. Accounts and Client Portal

If you create an account:

  • You are responsible for keeping login credentials confidential
  • Uploaded documents are visible only to you and authorized researchers
  • We may store project progress, notes, and files in your private client portal

11. Data Concerning Minors

We do not knowingly collect data from minors under 16 years old.
If such data is discovered, it will be deleted immediately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with the revised “Last updated” date.

13. Contact

For questions, data requests, or concerns regarding privacy, contact us at:

Email: support@hunoraheritage.com
Website: https://hunoraheritage.com